Policies

PRIVACY POLICY

As Türesan Makine, we place great importance on the privacy of our website visitors and the protection of their personal data. This Privacy Policy has been prepared in accordance with the Turkish Personal Data Protection Law No. 6698 (PDPL) to explain for what purposes personal data are collected, how they are used, and how they are protected.

1. Collected Personal Data

Through our website, the following personal data may be collected via contact forms, quotation requests, product information requests, and website usage processes:

  • Name and surname

  • E-mail address

  • Phone number

  • IP address and website usage data

2. Purposes of Collecting Personal Data

The collected personal data are processed in compliance with PDPL for the following purposes:

  • Evaluating and responding to user requests,

  • Providing information about our products and machinery solutions,

  • Managing quotation, sales, and after-sales communication processes,

  • Improving service quality and enhancing user experience,

  • Fulfilling legal obligations.

3. Protection of Personal Data

Türesan Makine takes the necessary technical and administrative measures to ensure the confidentiality and security of personal data. Up-to-date security systems and procedures are implemented to prevent unauthorized access, data loss, data breaches, and misuse.

4. Sharing of Personal Data with Third Parties

Your personal data are not shared with third parties except for:

  • Legal obligations,

  • Requests from authorized public institutions and organizations.

However, where required by the nature of the service, data may be shared—only to the extent necessary—with infrastructure, hosting, software, and technical support service providers.

5. Cookies

Our website uses cookies to improve user experience, analyze website traffic, and enhance service quality. Detailed information regarding the use and management of cookies can be found on our Cookie Policy page.

6. User Rights

Under PDPL, users have the right to:

  • Learn whether their personal data are processed,

  • Request information regarding processed personal data,

  • Request the correction of incorrect or incomplete data,

  • Request the deletion or destruction of personal data.

7. Contact

For any questions, requests, or applications regarding this Privacy Policy and the processing of your personal data, you may contact us through the communication channels available on our website:

E-mail: info@türesan.com
Website: www.turesan.com

PDPL CLARIFICATION TEXT (Personal Data Protection Law)

As Türesan Makine, we attach great importance to the security and confidentiality of your personal data within the scope of the Turkish Personal Data Protection Law No. 6698 (“PDPL”). This Clarification Text has been prepared to inform you about the purposes for which your personal data are processed, the methods and legal grounds of collection, and your rights under PDPL.

1. Data Controller

Pursuant to PDPL, your personal data are processed by Türesan Makine in the capacity of the data controller.

2. Processed Personal Data

The following personal data may be processed through our website and communication channels:

  • Name and surname

  • E-mail address

  • Phone number

  • IP address

  • Request, quotation, and message contents

  • Website usage and traffic data

3. Purposes of Processing Personal Data

Your collected personal data are processed in accordance with PDPL for the following purposes:

  • Responding to communication requests,

  • Evaluating quotation and product information requests,

  • Providing information about our machinery and automation solutions,

  • Managing sales and after-sales processes,

  • Conducting customer relationship management processes,

  • Improving service quality and enhancing user experience,

  • Fulfilling obligations arising from applicable legislation.

4. Method and Legal Basis of Data Collection

Your personal data are collected through:

  • Contact and quotation forms on our website,

  • E-mail, telephone, and other digital communication channels,

  • Cookies and similar technologies,

by fully or partially automated means.

Legal grounds for processing:

  • PDPL Art. 5/2-c: Processing is necessary for the establishment or performance of a contract,

  • PDPL Art. 5/2-f: Processing is necessary for the legitimate interests of the data controller,

  • PDPL Art. 5/2-ç: Processing is necessary for compliance with legal obligations.

5. Transfer of Personal Data

Your personal data may be transferred to:

  • Authorized public institutions and organizations,

  • Within the scope of legal obligations.

Except for these cases, your personal data are not shared with third parties without your explicit consent.

6. Retention Period of Personal Data

Your personal data are retained for the period stipulated in the relevant legislation and for as long as required by the purpose of processing. Upon the expiration of these periods, personal data are deleted, destroyed, or anonymized in accordance with PDPL.

7. Your Rights Under PDPL

Pursuant to Article 11 of PDPL, as data subjects, you have the right to:

  • Learn whether your personal data are processed,

  • Request information if your personal data have been processed,

  • Learn the purpose of processing and whether they are used in accordance with this purpose,

  • Request correction of incomplete or inaccurate data,

  • Request the deletion or destruction of personal data,

  • Request compensation for damages in case of unlawful processing.

8. Application Method

You may submit your requests regarding your rights under PDPL to Türesan Makine via written application, registered electronic mail (KEP), e-mail, or through the communication channels available on our website.

E-mail: info@turesan.com
Website: www.turesan.com

COOKIE POLICY

As Türesan Makine, we use cookies to enhance the experience of users visiting our website, analyze website performance, and deliver our services more effectively. This Cookie Policy has been prepared to explain the types of cookies used on our website and the purposes for which these cookies are utilized.

1. What Is a Cookie?

Cookies are small text files stored on your device by websites through your browser. Cookies are used to ensure the proper functioning of websites, remember user preferences, and analyze website performance.

2. Types of Cookies Used

The following types of cookies are used on our website:

🔹 Strictly Necessary Cookies
These cookies are required for our website to function properly and securely. They enable basic functions such as page navigation, form processing, and security features.

🔹 Performance and Analytics Cookies
These cookies help us analyze how visitors use our website in order to improve site performance. They collect anonymous data and do not directly identify users.

🔹 Functional Cookies
These cookies remember user preferences (such as language selection and form information) to provide a more personalized and user-friendly experience.

🔹 Marketing Cookies
These cookies may be used for promotional and informational activities related to our products and services. They help deliver content and advertisements relevant to users’ interests.

3. Purposes of Using Cookies

Cookies are used for the following purposes:

  • Ensuring the secure and efficient operation of the website,

  • Improving user experience,

  • Analyzing website traffic and usage statistics,

  • Developing and improving services and content,

  • Conducting marketing and promotional activities.

4. Control and Deletion of Cookies

Users can control, delete, or completely block cookies through their browser settings. However, disabling cookies may result in some features of our website not functioning properly.

You can access your browser’s cookie settings via the following links:

  • Google Chrome

  • Mozilla Firefox

  • Microsoft Edge

  • Safari

5. Third-Party Cookies

Our website may use cookies from third-party service providers such as Google Analytics, Google Ads, and Meta (Facebook / Instagram). These cookies are subject to the privacy and cookie policies of the respective third parties.

6. Policy Updates

Türesan Makine reserves the right to make changes to this Cookie Policy in line with legal regulations and service updates. The updated policy will enter into force once published on our website.

7. Contact

For any questions or requests regarding this Cookie Policy, you may contact us through the communication channels available on our website.

E-mail: info@turesan.com
Website: www.turesan.com